Privacy Policy

Information We Collect

When you submit a quote request through our website we collect your name, phone number, email address, property address or town, and any details you choose to provide. We also collect standard web analytics data (pages visited, browser type, referring URL) through privacy-respecting tools.

How We Use Your Information

We use the information you provide solely to respond to your quote request, schedule your free design consultation, and communicate with you about your project. If you have opted in to SMS messaging, we may also send you text messages related to your quote and service.

Terms of Service

Use of our services is also governed by our Terms of Service, which covers payment, cancellation, SMS messaging details, and governing law.

SMS / Text Messaging

By checking the consent box on our quote form, you agree to receive text messages from KoQ Lighting LLC regarding your quote and service. Message and data rates may apply. Message frequency varies based on your inquiry. Reply STOP at any time to opt out or HELP for assistance.

Phone numbers collected through our website are not sold or shared with third parties for marketing purposes. Your number is used only to contact you about the services you have requested from KoQ Lighting.

Sharing of Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information with service providers who help us operate our business (such as CRM and scheduling tools) under confidentiality obligations, and only to the extent necessary to provide services to you.

Data Security

We protect your information using industry-standard safeguards. Our website is served over encrypted HTTPS connections, and the information you submit is stored in access-controlled systems available only to authorized KoQ Lighting personnel and the service providers who help us operate our business. We limit access to your information to those who need it in order to respond to your request. No method of transmission or storage is completely secure, but we take reasonable steps to protect your information against unauthorized access, disclosure, alteration, and destruction.

Data Retention

We retain your information for as long as needed to provide services and fulfill legal obligations. You may request deletion of your data at any time by contacting us.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to operate the site, remember your preferences, and understand how visitors use our pages. Cookies are small text files stored on your device. We use essential cookies required for the site to function, and analytics cookies that help us measure traffic and improve the site. We do not use cookies to collect or share phone numbers or SMS consent data. You can disable cookies in your browser settings, though some parts of the site may not work correctly if you do.

Contact Us

Questions about this policy? Reach us at:

• KoQ Lighting LLC
• Phone: 516-899-2036
• Email: info@koqlighting.com